Privacy and Security Policy

Our commitment to you

-          Any information and data you provide is yours and belongs to you

-          We will not sell or rent your personal identification to third parties

Who Stole My Money (WSMM) is firmly committed to ensuring your security and privacy.  The following summarizes our commitments to your privacy and your security.  For additional information about WSMM, please review our Terms and Conditions.

Account Privacy

WSMM is designed from day one to be completely private and safe for its users. All information that can be used to identify users are separated out from user's transactions and encrypted. The only person who can access both sets of information is you. Your identity is completely anonymous in the system.

Account Security

Access to your account is controlled by user's login Name and password.  Your passwords are protected by 1 way encryption. This means that no one, including our staff can see or access them.

You are responsible for all actions taken with your login name, email address and password, including fees.  Therefore we strongly recommend you not to disclose your WSMM account details (including password) to any third parties.  If you choose to share your login name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Banking and Credit Card Security

No banking or credit card information is stored in our system. When the system receives your transactions, it first strips out any information that is irrelevant for analysing your finances before inputting them into the database. That is, your bank account and credit card number, your bank balances are all stripped out. The only information that's imported is the date, amount and description of a transaction.

We provide credit card payment facility through DPS (Direct Payment Solutions), this means no credit card details are stored in our system. DPS is an established leading NZ company with a best practice system for payment processing. Their service is used by many major organisations such as Air NZ, BNZ, Westpac, Auckland City Council, Fonterra, Genesis Energy, etc.

Email

Who Stole My Money may send a newsletter to its members advising of new features, promotions and other important announcement.  Newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.  It is our policy to immediately remove any member from any mailing list upon the member's request.

We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.

Membership Registration

Our site's registration form requires you to provide us contact information and may also require demographic information.  We may use your contact information from the registration form to send you information about our company and promotional material from some of our affiliated partners. Your contact information is also used to contact you when necessary.

Membership Removal

If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.

Session Caching

Any pages you visit during your secure session will be removed from the browser's cache when the logout button is selected.  This will ensure subsequent users of the computer will be unable to view any of your personal and/or account detail by, for example, selecting the browser back button or when they search the contents of the computer's hard-drive.

Session Timeout

Your session to WSMM will time-out if you have not been using your PC for a extended period of time.  This will prevent any unauthorised user getting access if you accidentally leave your computer while signed-in.

Use of your information

WSMM does not sell or rent your personal identification to third parties.

We release account and other personal information only when we believe release is appropriate to comply with law; enforce or apply our terms and conditions; or protect the rights, property, or safety of WSMM, our users, or others.

Other information we collect

We use additional information to do internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

Users who login have their IP addresses recorded. This information can be used to track users who abuse the WSMM system and will be only be provided to legal authorities in cases of suspected fraud.  IP addresses can be used, in conjunction with an Internet Service Provider, to find the dial-in account of a user and, ultimately, further information to identify a user.  This information is stored securely and will not be provided to other members or non-authorised parties.

If you choose to post messages in our community areas or leave feedback for us, we will collect that information you provide to us.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our web site.  We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at WSMM.

If you have any questions about our privacy and security policies or any other matter, please contact us.